Cancellation: a. Customers can request cancellation of services or appointments by contacting our customer service team via phone or email. b. Cancellation requests made within 7 days before the scheduled appointment/service will be eligible for a full/partial refund. c. Late cancellation requests or no-shows may not be eligible for a refund and may be subject to a cancellation fee.
Refund Eligibility: a. Refunds will be processed based on the timing of the cancellation and in accordance with the terms outlined below. b. Refunds for cancellations made within the stipulated cancellation period will be processed to the original payment method. c. In case of prepaid services, refunds will be issued after deducting any applicable cancellation fees as per the terms and conditions. d. Refunds for services already rendered or utilized may not be applicable.
Refund Process: a. Once a cancellation request is approved, refunds will be processed within 7 business days to the original payment method used during the booking. b. Customers will receive a notification confirming the refund initiation. c. The time taken for the refunded amount to reflect in the customer’s account may vary depending on the payment provider.
Exceptions: a. Emergency situations or extenuating circumstances will be considered separately for cancellation and refund eligibility. b. Certain services or products may have specific cancellation and refund policies, which will be explicitly communicated at the time of purchase or booking.
Contact Information: For any inquiries or assistance regarding cancellations and refunds, please reach out to our customer service team at +91-9897766485 or alastornutrition@gmail.com.
Note: The terms and conditions of the cancellation and refund policy are subject to change at the discretion of the company. Customers are advised to review the policy at the time of booking or purchase for any updates or modifications.
