Shipping Zones: a. Alastor Nutrition currently ships within India. b. We aim to expand our shipping zones, and any updates will be reflected on our website.
Processing Time: a. Orders are processed within 2 business days after successful payment confirmation. b. Customers will receive a confirmation email with order details and estimated delivery timelines upon order placement.
Shipping Methods and Carriers: a. We utilize reliable shipping carriers to ensure timely and secure delivery of products. b. Shipping methods available may include standard, express, or other options based on the destination and customer preferences. c. Customers can track their order using the provided tracking information once the order has been dispatched.
Estimated Delivery Time: a. Estimated delivery times vary based on the shipping method selected and the destination. b. Delivery timescales provided are estimates and not guaranteed. Delays due to unforeseen circumstances or external factors are beyond our control.
Shipping Costs: a. Shipping costs are calculated based on the selected shipping method, destination, and the weight/volume of the package. b. Customers will be informed of the shipping costs during the checkout process before finalizing the order.
Undelivered or Returned Packages: a. Customers are responsible for providing accurate shipping information. Inaccurate details may result in delayed or undelivered packages. b. In the event of an undelivered or returned package due to incorrect address or unavailability, additional shipping charges may apply for reshipment.
International Shipping: a. For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. b. Customs clearance procedures may affect the delivery time and are beyond our control.
Contact Information: For any inquiries or assistance related to shipping and delivery, please contact our customer service team at +91-9897766485 | or alastornutrition@gmail.com.